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Terms of Use

 

 Top Grader reserves the right to change the Terms of Use provided herein at our sole and absolute discretion with or without notice to you. The most current version of these Terms of Use can be reviewed by clicking on the "Terms of Use" located at the bottom of the pages of the Top Grader Web site. The most current version of the Terms of Use will supersede all previous versions. 

 

 

1) To use the Top Grader Services, you will need to register on the www.top-grader.com website, pay any applicable fees, and obtain an account, and password.  You are solely responsible for maintaining the confidentiality of your account(s)/password(s) and for all activities and liabilities associated with or occurring under your account(s), and password(s). You agree to provide true and accurate registration data and keep it current and updated. 

 

2) At times you may not always get a tutoring session at your preferred time because of non-availability of tutors or due to other technological/operational issues. Top Grader may communicate the reason of non-availability of your session to you either by email, phone, or any other means necessary. 

 

3) Tutoring sessions are not transferrable from one customer to another even within the same family. Rescheduling of a session should be done at least twelve hours in advance by a written email notification. No shows or notice of rescheduling with less than twelve hours’ notice will be charged in full amount for the session. 

 

4) Top Grader uses many proprietary and licensed third-party technologies, products, and services. As these products and services do not belong to Top Grader, it cannot guarantee the uptime of these products. There is possibility that these products at times may malfunction/stop functioning and Top Grader may not be able to provide its services to you. 

 

5) The proprietary and licensed third-party technologies and products are provided for free to customers buying the tutoring sessions but the customer will be responsible for all cost associated with accessing the service, telephony, and cost associated with maintaining the phone, computer or any other hardware equipment required for access to services provided by Top Grader.

 

6) Top Grader will place a small text file (Cookie) on any computer from which you access the Top Grader Web site. This will be used to identify the user during your session.

 

7) You are solely responsible for maintaining the confidentiality of your account and password. You should notify Top Grader immediately if you feel that your account has been compromised. 

 

8) Top Grader reserves the right to change prices without any advance notification and to periodically offer promotions not available to all customers. 

 

9) No refunds will be issued if you cancel your account after your first 30 days or third tutoring session, whichever comes first. Refunds requests cannot be accessed by email. You need to call us on our toll free number 1-(800)-626-9803. 

 

10) Under no circumstances shall Top Grader, its shareholders, Directors or any employees be held liable for any loss or damage caused by your reliance on information obtained through the Top Grader Web site. It is your responsibility to evaluate the information, opinion, advice, or other content available through the Top Grader Web site. 

 

11) We reserve the right to terminate or restrict your use of our service, without notice, for any or no reason whatsoever. 

 

12) You agree to indemnify, defend and hold harmless us, and our affiliates, officers, directors, agents, partners, employees, licensors, representatives and third party providers (including our affiliates' respective officers, directors, agents, partners, employees, licensors, representatives, and third party providers), from and against all losses, expenses, damages, costs, claims and demands, including reasonable attorney's fees and related costs and expenses, due to or arising out of any User Content you submit, post to, email, or otherwise transmit to us or through the Services, your use of the Services, the Company Content or any portion thereof, your connection to the Services, or your breach of these Terms. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to fully cooperate with such defense and in asserting any available defenses. 

13) These Terms and Conditions shall be governed by, construed and enforced in accordance with the laws of India applicable to contracts executed and performed entirely therein, and the courts in Lucknow shall have exclusive jurisdiction.

 

Please email info info@top-grader.com for any queries or call us at 1-(800)-626-9803

 

Money Back Guarantee:

If you are not satisfied with our tutoring services, you can choose to opt out any time before the start of your third tutoring session. We will refund the entire amount you paid – no questions asked! 

 
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